Micro Bright™ Warranty & Service
Micro Bright™ Warranty & Service
Our Commitment
We are committed to providing reliable and durable industrial-grade warning equipment.
All Micro Bright™ LED Beacon products undergo strict testing and are backed by comprehensive warranty and after-sales support, ensuring dependable performance even in the most demanding environments.
Product Warranty Period
Standard Warranty
All Micro Bright™ LED Beacon products come with a 12-month standard warranty. Register within 30 days of purchase to activate the extended warranty. The warranty period begins from the date of purchase.
Extended Warranty
After completing product registration, customers may receive extended warranty coverage (up to 24 months).
👉 Go to Product Registration
【Extended Warranty Registration】
Warranty Coverage
Under normal operating conditions, the warranty covers:
✔ LED module failure
✔ Electronic component failure
✔ Manufacturing or material defects
✔ Functional malfunction during normal use
If the issue is confirmed to be a product defect, we will provide:
• Repair service
or
• Replacement with an equivalent product
Warranty Service Addendum
To ensure consistency and quality of warranty services, the following principles apply:
• Repaired or replaced products will continue under the original warranty period from the date of purchase and will not be extended
• Warranty service is limited to reasonable repair or replacement; repeated or unlimited claims for the same product are not covered
• Each warranty claim is subject to inspection and must be confirmed as a product-related defect
Not Covered by Warranty
The following situations are not covered under warranty:
✖ Damage caused by misuse or human factors
✖ Improper installation or operation
✖ Unauthorized disassembly or modification
✖ Damage caused by external impact
✖ Normal wear and tear
How to Apply for Warranty or Repair
If your product requires repair or warranty service, please follow the process below.
Step 1
Complete the Warranty / Repair Request Form
Step 2
Provide product information and failure description
Step 3
Our team will respond within 1–2 business days
👉 Submit Request
【Warranty / Repair Request】
Product Registration & Extended Warranty
After registering your product, you can:
• Extend the warranty coverage period
• Create a purchase record
• Receive faster after-sales service
👉 Register Your Product Now
【Extended Warranty Registration】
Shipping Policy
To ensure a smooth warranty and repair process, shipping arrangements are as follows:
• Customers are responsible for shipping the product to the service center
• We will cover the shipping cost when returning repaired or replacement products
• If the product is DOA (Dead on Arrival) within 7 days, we will cover round-trip shipping and provide a replacement
• All returned products must obtain a Return Authorization (RA) number before shipping. Unauthorized returns will not be accepted.
Technical Support
If you have any questions regarding product usage, installation, or repair, please contact our technical support team.
