Shipping policy

International Shipping

Dispatch Time

  • Orders completed and paid before 3:00 PM (local time) are dispatched the same day.

  • Orders after 3:00 PM are dispatched the next business day.

  • Saturdays, Sundays, and public holidays: no dispatch; orders placed on these days will be processed on the next business day.

Estimated Delivery Time (International)

Delivery times vary by country and courier. Below are typical estimates for air parcels from Taiwan:

Region / Country Estimated Delivery Time *
Japan / Korea / Northeast Asia Approx. 6–7 days
Southeast Asia (e.g., Indonesia, Malaysia, Thailand, Vietnam, Philippines, Singapore) Approx. 6–8 days
Europe (Western / Central Europe) Approx. 10–14 days
USA / Canada (North America) Approx. 10–14 days
Central / South America Approx. 15–30 days
Remote or slower logistics regions Up to 3 weeks or more

* Estimated delivery time is counted from the date of dispatch, excluding customs clearance and local last-mile delivery. Actual delivery may vary depending on local logistics and customs.

📦 Notes

  • Remote or hard-to-reach destinations, customs delays, peak season, or weather conditions may extend delivery times.

  • Standard airmail or economy options may take longer than express courier services (EMS, DHL, FedEx).

  • International delivery times cannot be guaranteed, please allow extra time when planning.